Ilya Nesterov, the Lead of the Anti-Fraud Team, admitted that he has noticed a “steady increase in the number of players under monitoring” but revealed that the increase is due to the company’s “expanded analysis of information, indicators, and metrics.”
Only this year the company’s Anti-Fraud Team has already processed more than 26,000 requests regarding lockouts of problematic players or notifications regarding at-risk players. The company has an Anti-Fraud Team in place which is in charge of dealing with license requirements but also with ensuring in-house research when it comes to responsible gambling procedures. SOFTSWISS also revealed that internal audits have demonstrated that the company is committed to responsible gambling practices beyond compliance and that its employees receive ongoing training for adherence to such practices. The company underlines that responsible gambling is a very important aspect of its activity, not only because of license requirements in various jurisdictions but also because it represents one of the core values of the business. SOFTSWISS, the global provider of software and content for online casinos and sports betting websites, has released some tips for responsible gambling, in anticipation of the 2023 European Safer Gambling Week.
